The purpose of this role is to respond to emergency mental health crisis calls for the purpose of de-escalation and connecting recipients to appropriate community services.
The individuals holding this position must meet the criteria of mental health practitioner, as defined by MN statute 245.462, subdivision 17. This is a full-time exempt salaried, or part-time non-exempt hourly position.
The majority of job responsibilities and duties will be performed in the community. Weekly staff meetings and training will take place at the Minneapolis Public Service Building.
Job Duties Include
- Respond to emergency mental health crisis calls dispatched by 911 and provide mobile crisis response services to de-escalate and connect recipients to community services
- Collaborate with team of Crisis Responders to provide culturally responsive and trauma-informed services to community members
- Assess program recipient needs and determine appropriate interventions
- Provide appropriate referrals to mental health organizations and community resources
- Collaborate care with community members, service providers, and other first responders when appropriate
- Collect and document data to measure program effectiveness
- Maintain recipient privacy and confidentiality and ensure that records of interactions are securely stored per state and federal laws
- Attend weekly staff meetings (“Collectives”)
- Attend weekly trainings
- Other duties as assigned by Crisis Responder Leads, Program Supervisors, and the Program Manager.
A Successful Crisis Responder
- Maintains positive and collaborative relationships with crisis response staff
- Establishes and maintains positive and collaborative relationship with community members and organizations
- Identifies program needs via observation and Crisis Responder feedback and communicates to Crisis Responder Leads or Program Supervisors without prompting
- Effectively collaborates with crisis response team members to provide culturally responsive and trauma-informed services
- Actively engages in staff meetings and trainings in order team build and continuously develop skills
- Sets a consistent and exemplary example of Canopy’s values in action, through collaboration with community members, program colleagues, and stakeholders
Canopy Roots is an equal opportunity employer. Canopy Roots does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
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