COMMITMENT TO MISSION:

This job carries the obligation to uphold the Mission of Pittsburgh Technical College (PTC) in carrying out the position’s duties. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect, and accountability to PTC students and employees is essential.

PURPOSE AND SCOPE:

The Director of Counseling and Support Services will be accountable for establishing the first comprehensive Office of Counseling and Health and Wellness for Pittsburgh Technical College, both onsite and virtually, to support the learning and health needs of a diverse community of students.

The Director will provide direct counseling services and cultivate a network of community resources and interagency connections to support student success and completion. The Director must have high emotional intelligence and demonstrates skill at building and maintaining positive relationships with students, staff, and faculty and training others. The Director will provide vital expertise to implement the First-Year Experience and develop strategies for programming residence halls.

The person in this role will demonstrate expertise serving as the Chair for Annual Mental Health Day, serve on the President’s Diversity-Equity and Inclusion Taskforce and develop, and revise policies, procedures, and programming information needed to maintain the College’s drug and alcohol-free environment status for the continuation of federal funding.

REQUIRED EDUCATION:

Master’s degree in Counseling, Guidance, Psychology, Student Affairs, Social Work, or a related field from an accredited college or university, supplemented by a minimum of three (3) years of related counseling experience.

ATTRIBUTES:

Professionalism, Communication, Coaching, Building Partnerships, Project Management, Decision Making, Continuous Improvement, Emotional Intelligence Essentials, Customer-Student-Employee Focus, Strategic Planning, Collaboration, Influencing, Leadership, Guiding Interactions

REQUIRED QUALIFICATIONS:

·        A minimum of four years of related work experience

·        Experience in budgeting and/or grants

·        Experience working in a residential college

·        Experience in technology

·        Experience in Supervising

ESSENTIAL JOB FUNCTIONS:

·        Leading the team in both individual and shared goals within the framework of a “students first” approach is an essential component to this role, developing and implementing a comprehensive plan for programming and educational outreach.

·        Effective use of data to guide the department’s work and provide the community with regular updates is essential.

·        Will be dedicated to creating an inclusive and equitable experience for students working through mental health difficulties that impact other aspects of their lives, including academic success.

·        Operates utilizing clear standards and regulations, adheres to FERPA and to the ethical, legal, and policy standards of practice related to providing mental health services.

·        Works with campus departments for the purposes of crisis stabilization.

·        Provides training and presentations to students and staff regarding mental health concerns, education, and issues.

·        Stays up-to-date on best practices with peer institutions, develops and implements data-driven, innovative programming, and creates yearly plans for educating the community and providing outreach beyond individual counseling

·        Retention support to remove obstacles that interfere with students’ ability to progress to completion

·        Training in all working processes of utilization review and provides referral to outside services needed

·        Understands insurance requirements and referrals as appropriate

·        Refers to tutoring and other college services to build student network of supplementary support

·        This position will also assist in managing contracted employees (nurses and counselors)

·        This position will also assist with assessment and providing disability-related accommodations and support services for students

KNOWLEDGE, SKILLS, AND ABILITIES

·        Knowledge of FERPA, HIPPA, and other compliance practices

·        Advanced knowledge of community services as needed to help ensure students meet graduation requirements

·        Ability to provide assessments, utilization review and oversight of Health and Wellness Services

·        Ability to provide consultation, explore, develop and implement grant-related programming, both in practice and development.

·        Ability to develop internal and community partnerships with other areas of the College to extend resources to students, offer to program, and cultivate referral sources that can have a positive impact on students

WORK SCHEDULE:

Typical hours are Monday through Friday – 8:00 am – 5:00 pm. (Must be flexible to modify the schedule to support counseling and support students for students).

PERFORMANCE MEASUREMENT:

·        Student persistence

·        Student retention

·        Completion

WORKING CONDITIONS: 

·        Equipment used includes, desktop or laptop with Microsoft Windows environment, calculator, phone, and other general office equipment

·        Interface with internal and external contacts as needed to carry out the functions of the position

·        Work generally performed in a climate-controlled office with minimal exposure to safety hazards

SPECIAL INSTRUCTIONS:

Please include your minimum salary expectations in your cover letter.

PRE-EMPLOYMENT REQUIREMENTS: 

Must pass a criminal background check before starting position.

OTHER JOB INFORMATION:
Must receive clearance from criminal background check (ACT 153)
Must pass Motor Vehicle background check/valid driver’s license

DIVERSITY, EQUITY & INCLUSION STATEMENT:

PTC is committed to hiring talented and qualified individuals with diverse backgrounds for all positions. PTC believes that the gathering and celebration of unique experiences, qualities, and cultures enriches the workplace. Our mission is to champion a community of diversity, equity, inclusion, and belonging in a spirit of civility.  

To learn more about DEI’s mission, vision, and values, Visit the Diversity, Equity, and Inclusion webpage