• Supervises staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination.
•  Provides oversight to the Care Coordination Division.  Provides administration and sets priorities/goals of the Division.  Supervise Clinical Program Supervisors for Mental Case Management, Substance Use Case Management and Permanent Supportive Housing; Intellectual Disability Case Management, Child & Adolescent Case Management; Part C & Early Intervention; Psycho-social Rehabilitation Services, Transportation; Highlands Place East & West; Community Options Program and Vocational Voucher Program.
• Plans, develops, implements, and evaluates directly operated and contractual services/programs.  Forecast expansion strategies to meet increased demand for services. 
• Analyze service/program staff caseloads and discuss/process case specific needs, emergent cases and formulate recommendations.  For Intellectual Disability Case Management and for the Community Options Program formulate and implement recommended changes to meet the Department of Justice Settlement Agreement and CMS’ Home and Community Base Settings agreement. 
• Develops, presents, and defends budget requirements; oversees and approves expenditures; prepares financial forms and reports.
• Gathers and maintains information to support periodic and special reports documenting activities and events for the area of responsibility.
• Analyzes staff caseloads, and discusses and processes case-specific plans/needs of clients with staff to ensure equity in workload distribution and quality of service to clients.
• Develops and implements policy and procedures, or makes recommendations for the same for individual programs or for the Agency.
• Establishes policy for the acquisition of State and federal funding.
• Assists with the development of long-range plans and programs, and identification of funding sources.
• Attends or conducts staff or other professional meetings to exchange information; attends professional workshops or seminars to improve professional skills.
• Maintains record system for assigned area; processes daily paperwork including reports, memos, requisitions, and personnel information.
• Stays abreast of new developments relating to the area of responsibility; informs staff of useful information.
• Provides oversight to the agency Corporate Compliance plan and HIPAA Compliance plan, provides due diligence, with administrative authority to ensure staff follows current Corporate Compliance and HIPAA policies and procedures. Provide oversight in staying within compliance of CIBH CQI, State and Federal regulatory requirements of all programs/services within the Division of Care Coordination.  
• Works collaboratively and effectively with the Executive Director to enforce all aspects of the Corporate Compliance Plan and HIPAA compliance plan and ensure that the plan meets the Boards’ expectations.
• Trains, monitors, and evaluates staff’s compliance to applicable federal and state regulations and compliance standards for documentation.
•  Interviews, selects new employee hires.  Makes assignments.  Provides progressive discipline, this includes to development of: Memorandum of Expectations, Counseling, Written Reprimands and Termination recommendations.
• Interprets and ensures compliance with program licensure, funding regulations, and evaluation standards through policies and procedures development and review, staff training, and supervision of administrative and supervisory personnel.  
• Provides oversight to two Intermediate Care Facilities that care for 10 adults with Intellectual and Developmental Disabilities.  Programs operates 24hours/365 days of the year. Part of Interdisciplinary team for the development of Individual Services Plans, Behavioral Support Plans and Emergency Preparedness Plan.  Maintains fiscal oversight for both programs.  Collaborates in the development and review of the Emergency Preparedness Plan. 
• Directs staff to attend or complete required compliance training.
• Alpha duties
• Performs other related duties as assigned. 

Required Qualifications:

• Requires a master’s degree in psychology, social work, counseling, special education, public administration, business administration, or a closely related field.
• In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience.
• Requires Qualified Developmental Disabilities Professional and/or Qualified Mental Health Professional certification.  May require a valid driver’s license and a driving record that is in compliance with City Driving Standards.

Preferred Qualifications:

Requires Qualified Developmental Disabilities Professional and/or Qualified Mental Health Professional Certification.